AR Recovery Services

Optimizing Your Revenue 

by recuperating outstanding amounts from aged AR accounts

Capital Care Solutions (CCS) presents an extensive array of AR management services aimed at optimizing revenue by recuperating outstanding amounts from aged AR accounts exceeding 120 days. Our proven system has demonstrated exceptional effectiveness in recovering revenue, even from accounts previously deemed irrecoverable.

Distinguishing ourselves from conventional AR medical billing companies, which typically include AR recovery solutions solely within their revenue cycle management packages, CCS offers standalone AR medical billing recovery services. We firmly believe in tailoring our AR recovery solutions to meet the unique requirements of your business.

Boosting your revenue with effective claim management

Capital Care Solutions (CCS) innovative system tracks every claim to boost your revenue with effective claim management.

Capital Care

Four-Part Approach to AR Recovery

Comprehensive Assessment

When engaging with a new client, our AR team conducts a meticulous evaluation of every unresolved claim. While identifying any expired or uncollectible claims, we prioritize recovering every account that holds potential. Our approach goes beyond targeting only the “low hanging fruit” as we recognize the significance of smaller amounts that can accumulate for our clients. Therefore, we thoroughly review any claim that still has the possibility of payment.

Strategic Prioritization

To prevent claims from expiring before processing, our team gives high priority to older unpaid claims. Our exceptional receivable recovery services help in minimizing medical account receivables by staying ahead of payer requirements and maximizing revenue collection. We maintain consistent follow-up with each payer to recover overdue payments, allowing you to focus on your practice while we safeguard your bottom line.

Claim Correction and Resubmission

No claim is left rejected, denied, or underpaid due to lack of follow-up. Our dedicated taskforce takes corrective actions and makes necessary clarifications to appeal each claim, prompting insurance or government payers to reconsider payments. We proactively monitor claim denials and rejections, identifying recurring causes and permanently eliminating them from your revenue cycle management system.

Effective Patient Communication

In cases where outstanding balances are patient responsibility, we generate clear and comprehensible reports and share them with patients. If desired, we can handle direct interactions with your patients on your behalf. As we are not a collection agency, you can trust that the communication maintains a positive tone. We understand that patients are more likely to pay their bills when they comprehend the charges and agree with the amount due. Hence, we ensure transparency and provide support by addressing their inquiries and concerns.

Boosting Your Revenue

with effective claim management

Each year, a substantial amount of revenue is lost due to mishandled unpaid claims. At Capital Care Solutions (CCS), we specialize in AR recovery, boasting a dedicated team that excels at obtaining reimbursements even for claims considered “uncollectible” by others. While the collections industry acknowledges that the longer a bill remains unpaid, the lower the chances of payment, we refuse to give up on old AR recovery and bills.

Our AR recovery team takes immediate action by meticulously identifying and investigating every unpaid claim. Unlike many medical AR billing services that shy away from aging AR or charge exorbitant fees, our streamlined system ensures efficiency in profitably managing old AR recoveries and low-value claims. Here are the notable features of our AR recovery system:

 

Comprehensive Claim Pursuit

Unlike other billing companies, we leave no claim behind, regardless of its size or likelihood of payment. Our efficient system enables us to reduce medical account receivables by securing reimbursement for every claim.

Prioritization for Optimal Recovery

We prioritize claims to prevent unnecessary expiration, employing the most effective approaches in medical recovery services to maximize recovery potential.

Dedicated AR Recovery Team

When you engage our accounts receivable recovery services, we assign a team of experienced medical billers dedicated to investigating every claim in your AR records

Performance-Based Fees

Despite the substantial effort required to manage your unpaid claims, there is no risk of financial loss on old AR. We charge fees based only on a small percentage of the recovered amount. If we are unsuccessful in recovering payment for a claim, you won’t incur any charges, ensuring zero risk for you.

Over 90% Collection Ratios

Our highly skilled AR recovery services team consistently achieves collection ratios exceeding 90% for claims dating back up to one year. Such revenue recovery can significantly impact the financial success of any medical business.

Appeals for Rejections and Denials

We excel at appealing claim rejections and denials, often caused by correctable errors or omissions. Our medical recovery services team identifies and resolves complex issues with a high success rate.

Trusted Provider of Medical Accounts

Capital Care Solutions (CCS) is a renowned industry leader and trusted provider of medical accounts receivable collections. Our expertise in complex medical coding and AR recovery services sets us apart. With a breadth of knowledge, we serve healthcare facilities of all sizes and specialize in medical billing for physicians, laboratories, radiology and imaging centers, and hospitals. We understand the challenge of balancing patient care and financial concerns, and by entrusting your medical billing to professionals like us, you can regain focus on providing exceptional care.